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The audit was a problem before I arrived. Every year, the same story: schedules submitted late, auditors frustrated, the process dragging on longer than it needed to. Nobody had solved it. It had simply become the way things were. I noticed it within my first few months on the job. I was working as a Senior Accountant — a title that, frankly, didn't reflect what I was actually doing. I had come to Canada after 14 years of professional experience in the Philippines, including